Trust & Governance
IntegriQA Built on Trust. Governed with Integrity.
Independent. Transparent. Accountable.
Independence matters in verification
The platform operates independently in relation to how suppliers are verified, assessed and scored.
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Client relationships do not influence:
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Verification outcomes
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Trust scoring
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Supplier visibility​
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IntegriQA applies the same verification methodology to all suppliers, regardless of size, geography or client relationship.
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No supplier is treated differently. Equality in verification is non-negotiable*.
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*IntegriQA reserves the right to refuse to onboard a supplier if they are a sanctioned entity or would cause reputational damage to the platform.
Trust is earned, not assumed.
All supplier trust scores are generated using the same objective framework based on:
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Documentation completeness
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Accuracy of declarations
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Responsiveness during verification
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Currency of certificates and information
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Ongoing efforts to keep corporate data up to date​​
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Trust scoring is not affected by commercial relationships, brand names or subscription tier.
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​Scoring reflects information quality and supplier behaviour - not spend.
Our Ethical Standards
Our Principles
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Integrity before growth: A fair and transparent experience for every supplier, regardless of size, type or location.
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Fairness before favouritism: No paid promotion. No pay-to-rank. Visibility is earned on merit.
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Transparency before convenience: Clients see balanced information to make informed procurement decisions not just based on price signals alone.
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Honesty alongside verification and accuracy before automation: Advanced analytics combined with supplier self-declarations generates a trust score indicative of the quality of partnership clients can expect.
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Payment never buys influence: Scores reflect accuracy, behaviour and performance; not spend.
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Verification must be impartial, defensible and consistent to be trusted.
Trust score explained (supplier view)
A Trust Score reflects:
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Documentation accuracy
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Completeness of submissions
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Frequency of self-declaration updates
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Commitment to transparency
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It does not reflect:
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How much you pay
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How big you are
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Which client you serve
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Who you know
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Trust is earned through honesty and effort.
Automation without fairness creates risk. We do neither.
Suppliers always retain the right to:
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Update documentation
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Challenge decisions regarding trust scores
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Request reassessment
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Appeal outcomes
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Escalate queries
We believe accuracy improves when businesses are allowed to correct and refine information over time.
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Verification is not a one-off judgment; it is a living process. IntegriQA will always offer review and remedy*.
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*The only score IntegriQA awards is the Trust score. Clients are responsible for awarding timeliness of delivery, quality, performance and warranty scores. We can arbitrate if and when a supplier appeals.
How Integrity Is Managed
IntegriQA is designed to deliver consistent, repeatable, auditable verification.
We ensure:
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A structured verification approach
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Document validation standards
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Objective assessment logic
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Audit-ready processes
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Escalation controls
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Supplier rights of review
Pre-qualification outcomes are supported by transparent logic, not opaque decisions.
Automation with accountability
IntegriQA uses automation and advanced analytics to:
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Reduce inconsistency
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Improve fairness
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Speed up verification
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Standardise review
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Eliminate subjectivity
Automation is not used to remove human accountability, it is used to ensure:
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Accuracy
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Consistency
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Speed
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Equality
Suppliers are never judged by algorithm's alone.
Visibility cannot be bought.
Payment provides access to verification and the platform. It does not influence ranking, placement or preference.
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Search results reflect the criteria clients choose, such as trust, quality or price, not how much a supplier pays. A supplier with a higher trust score will appear ahead of others when trust is the selected priority, regardless of size, location or subscription tier.
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Suppliers must hold a Premium subscription to complete pre-qualification and receive a trust score. Payment enables access to verification; it does not guarantee approval or ranking.
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Trust determines prominence; not payment.
Data protection & confidentiality
IntegriQA stores only:
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Validation status
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Expiry statuses
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Compliance indicators
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Certificates strictly required for verification
Raw documents are:
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Securely stored
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Access-restricted
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Never sold
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Never shared beyond client view permissions
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Used only for verification
We minimise data before we monetise trust.